Frequently Asked Questions (FAQs)
I specialize in family, marriage, child, adolescent, and individual counselling. I also support new mothers, expectant parents, and families adjusting to new roles such as in-laws or grandparents.
Every client’s journey is unique. Some people feel better in just 3–4 sessions, while others prefer ongoing support. Together, we will decide the pace that works best for you.
Yes. Everything you share stays private. Confidentiality is the foundation of my practice, unless there is a risk of harm to yourself or others (as per ethical guidelines).
At Smile & Shine, we take a personalized approach to counseling, ensuring that each session is tailored to the unique needs of your family or relationship. We focus on creating a safe, nurturing environment for open communication and long-lasting solutions. Our professional, Shilpa Gandhi, is dedicated to helping you build healthier, happier connections.
Yes. You can choose in-person counselling in Pune or online sessions from anywhere.
That’s okay. The first session is about understanding your concerns and seeing if you feel comfortable with me. There’s no obligation to continue if it doesn’t feel right for you.
Counselling is deeply personal, and most clients prefer to keep their healing journey private. What matters most is that you feel supported and see progress in your own life.
Simply click on “Schedule Your Session” or contact me directly. We’ll fix a time that works for you.
Yes, counseling can be very effective in helping children manage and reduce anxiety through coping techniques, emotional support, and behavioral strategies.
Signs of childhood depression may include persistent sadness, withdrawal from activities, changes in sleep or appetite, irritability, and low energy.
Yes, counseling can teach techniques for improving focus and managing distractions, which can be especially helpful for children with ADHD.
Marriage counseling helps couples address challenges in their relationship, such as communication issues, emotional disconnection, and conflicts. It offers a safe space to discuss concerns and develop tools for improving your relationship, strengthening your bond, and enhancing communication.
Family counseling provides a space for family members to discuss issues affecting their relationships, such as conflicts, parenting challenges, or communication difficulties. The sessions aim to improve understanding, strengthen bonds, and develop strategies to resolve issues in a healthy way.
Yes, hormonal changes during pregnancy can significantly impact emotional well-being and relationships. Counseling can provide support for expecting parents, helping them manage mood swings, stress, and relationship adjustments.
Counselling is a private and confidential process. Since its involves sensitive and personal topics, many clients choose to keep their journey private. We respect this choice, as your safety and comfort are our top priorities.
Every session is conducted by a qualified counsellor with over 20 years of experience. Our certifications in Child, Adolescent, Family, and Marriage Counselling ensure a professional approach tailored to your unique needs. We believe that beyond degrees and expertise, what truly matters is creating a caring, judgment-free space where your story is heard and respected.